Address: Emmak court Suite 3, Parklands Road 8, Nairobi.

Contact Center Solutions

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Always online for your needs to be inline

Our Contact Center Services are reliable and affordable. We're a call center agency that can help you with all your customer service needs. Our trained contact center agents provide effective and efficient customer support. Our customer care professionals team can be tailored to provide timely responses to your customers 24 hours a day, seven days a week. We can scale as your business grows and are dedicated to efficiently resolving every issue.

Our Managed Omnichannel customer service contact center gives you the best value for the money. We can support you and your customers on different channels, from call centers, live chat support, and social media to email support. We proactively provide seamless technology integration, updated systems, and expert technical support at all times.

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Exceptional customer care at all touch-points

We have the expertise and experience that are required to handle any situation professionally. Our agents will make sure your customers are always satisfied with their experience. Hence, your company and brand are guaranteed reliable and efficient customer service at all times. Let us meets all of your customer support needs in a 24/7 Call Center, Livechat & Email Support as you increase your team’s efficiency and productivity.

Why Contact Center Services

Call Center Services are a crucial part of today’s business environment, especially when it comes to customer support. Despite customer support being key to the success of most businesses, both large and small, there are a lot of underlying challenges that still affect businesses and organizations in terms of contact center support. For instance, lack of a dedicated team to handle customer queries, outdated technologies, and unprofessionalism in dealing with customer issues.

By choosing Oasis Outsourcing, you rid yourself of all these nuisances without compromising on the quality of your customer support. We give you a dedicated customer support team at the fraction of your total cost. We can handle inbound, outbound, voice, and non-voice communications to limit costs and improve customer engagement to increase return on Investment.

customer service contact center