Going Above & Beyond: The Swiss Army Knife of Customer Service
Much like a Swiss Army knife unfolds its various tools, a customer service team in the BPO industry must be ready to...
Read MoreAddress: Royal Offices,3rd Floor, Office 33, Mogotio Road, Kenya.
Welcome to Oasis Outsourcing, your premier partner for comprehensive Business Process Outsourcing (BPO) solutions. We specialize in providing fully managed workforce services tailored for businesses looking to scale rapidly or seeking expert assistance with day-to-day operations. Our hand-picked team of experienced professionals ensures industry expertise and delivers exceptional results. At Oasis Outsourcing, we seamlessly integrate as an extension of your team, dedicated to supporting your growth and success in the industry
With Oasis Outsourcing as your partner, you'll have access to a dedicated team of professionals who can
Learn MoreOur Transcription Services turn all your audio and video files into high-quality digital text files. Our services
Learn MoreAt Oasis Outsourcing we combine the power of human intelligence and artificial intelligence to enhance data and
Learn More90% of people still prefer to speak to live customer service agents. Simply put, a customer might
Learn MoreOur Business Process Outsourcing solutions and expertise allow your business to streamline workflow, save costs, and increase productivity. No matter the nature of the business or the size, we have you covered with our industry-compliant solutions and a dedicated professional team that will ensure a quality result.
Our team is an extension of your team. This is why we like to integrate with you as much as possible. Our team is not only focused on building delivering quality output but also focused on understanding the reason you do what you do.
Our highly trained in-house teams deliver quality work for you, saving you the stress of having to manage one. This way, you can focus on your core business and be free. Our Team is the human catalyst that strengthens your projects.
If you can not measure it, you can not manage it. We are data-driven and like to use analytics to make sense of different situations. We are not data scientists, but we can ask questions, find patterns and perform analytics to help us better.
Business processes outsourcing is key to controlling the costs and challenges associated with keeping in-house employees. To us, outsourcing is not just about saving money anymore. We see it as a critical tool in innovation and as a way of creating meaningful employment for young people and women from vulnerable backgrounds.
Our Team is available 24/7 to meet all your need and provide answers. We cater for clients across the globe so things like time difference are not an issue on our end.
With over four years of experience providing outsourcing services in the digital world, we have gained experience in a wide spectrum of technologies, industries, Techniques, and tools.
We want you to be satisfied with our services and output. We will go out of our way to make you happy and satisfied. No hassles, no problems, we are at your service.
We handle all aspects of your business and project needs. These include training, welfare, motivation, and, the logistics of the team dedicated to your project.
Easily scale up when need be and scale down when necessary. Power up your projects while saving on costs because you pay for what is necessary for your project needs.
You deserve to have your questions answered in plain English. Our team will clearly explain what is happening so you understand and work with you to deliver results.
Submit your details our experts will reply to you with a quote very soon.
Do not just take our word for it; this is what some of our clients have to say about us. We are on a mission to exceed our customers' expectations by delivering quality services at a fraction of the cost.
Oasis Outsourcing has been a great partner for us. From my experience, they are reliable, responsive and very effective at managing the daily operations of our customer support without any of us having to worry about it.
We did a campaign to create awareness, but we started to receive a lot of calls than our internal team could handle. We outsourced our Customer support to Oasis and they came through quickly and professionally.
Oasis Outsourcing is one of our most cost-effective and strategic business decisions. Oasis' team of support specialists have made a huge impact on our day-to-day operations and ensured that we are able to effectively serve our customers. We are very happy with the services provided by Oasis and would definitely recommend them to others.
We used to spend hours labelling our data in house, but now all I do is share my project needs with Oasis, and they always come through for me. They are the ultimate partner for our training needs.
At Oasis Outsourcing, we prioritize data security and confidentiality. We implement stringent security measures such as data encryption, secure network protocols, access controls, and regular security audits. Our team members are also trained extensively on data protection best practices.
Oasis Outsourcing stands out due to our commitment to quality, reliability, and innovation. We offer customized solutions, scalable services, 24/7 support, multi-channel communication capabilities, and a team of skilled professionals with industry-specific expertise.
Outsourcing BPO services to Oasis Outsourcing enables businesses to streamline operations and focus on core competencies. Our efficient processes, advanced technologies, and experienced team lead to faster turnaround times, reduced error rates, improved productivity, and cost savings.
Yes, Oasis Outsourcing caters to businesses of all sizes, from startups and small enterprises to large corporations. Our flexible service offerings and scalable solutions ensure that we can meet the unique requirements and growth stages of diverse businesses effectively.
Oasis Outsourcing serves a wide range of industries including healthcare, e-commerce, finance, technology, retail, telecommunications, travel, and hospitality. Our industry-specific expertise allows us to deliver tailored solutions that address unique challenges across various sectors
Getting started with outsourcing to Oasis Outsourcing is easy. Interested businesses can reach out to us through our website, contact form, email, or phone. Our team will conduct a consultation to understand specific needs, customize a service package, and initiate seamless onboarding processes.
After outsourcing services to Oasis Outsourcing, clients can expect dedicated ongoing support, regular performance reviews, and detailed analytics reporting. We proactively monitor service quality, identify areas for improvement, implement feedback mechanisms, and ensure continuous optimization for long-term success.
Discover Oasis Outsourcing, your premier BPO partner in Kenya. We specialize in top-notch services like customer support, technical assistance, data entry, finance, and HR outsourcing, tailored for businesses across industries. With our commitment to quality, security, and innovation, we ensure seamless operations and success for businesses of all sizes. Choose Oasis Outsourcing for excellence in outsourcing services and elevate your business operations in Kenya and beyond.
Learn More about our stories and our latest tips and insights on what is happening in the different industries we operate in
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