Address: Royal Offices,3rd Floor, Office 33, Mogotio Road, Kenya.

Telesales Specialist

Shape

Overview

  • Native-sounding written and spoken English is paramount
  • Business Development Representatives, Sales Development Representative, Consultancy Services, Appointment Setter
  • End results and tangible accomplishments
  • Sales training (Sandler or similar)
  • 2 – 3 years’ experience in a Sales-related role
  • Be able to follow a detailed process that will drive success
  • Possess impeccable organization in your day-to-day approach utilizing established tools
  • Have an eye for details and a great memory
  • Quick thinking and ability to pivot during live conversation
  • Be fearless on the phone and not afraid of being told NO
  • Have the ability to carry on intelligent conversation with legal professionals
  • Experience with Salesforce, Hubspot, SalesLoft, Zoom, etc. is a plus
  • Have a fast-paced work ethic that empowers you to meet tight deadlines (24 hours deadline with a to-do list a mile long? No problem!)
  • Sink or swim, self-directed, drive to “do the damn thing” – minimal supervision – we want someone to come in and drive immediate impact and tangible results

Must Have

  • Experience with Salesforce, HubSpot, SalesLoft, Zoom, (are a plus but not required).
  • They client would ideally want all candidates to have at least 2-3 years’ experience in a sales-related role, however, the client’s most important aspects for recruiting will be attitude, personality and soft skills.
  • Candidates must have great people skills (ability to build rapport quick and easily)
  • Must be highly organized have great attention to detail
  • Independent thinking abilities
  • Must be highly fluent and articulate, quick on their feet, able to navigate conversations, overcome objections be adaptable, resourceful and come in with all the motivation and drive to do well and grow.
  • Non-negotiable: the candidates must have an English as native as possible both written and verbal and have the highest neutral accent.

Job description:

  • Overcoming client objections during qualification calls
  • Helping potential clients understand the value of Crisp and how we address their challenges as compared to any other growth strategy and coaching firm in the market
  • Once qualified, scheduling appointments (“Strategy Sessions”) to be performed by our Account Executives — essentially, scheduling 1×1 conversations for prospects to identify their challenges & goals
  • Leverage Hubspot and numerous other prospecting tools to drive efficiency (Calendly, Salesforce, Zoom, and similar)
  • Delivering value and insight by asking intelligent questions that engage our prospects
  • Interacting with leads and maintaining consistent followup. Most prospects reach out to us first (this isn’t 1980 and we’re not selling fax machines). Our marketing team will support lead generation via email, direct mail, social, and paid digital campaigns
  • Building rapport with targeted prospective law firms by utilizing our content library and leveraging marketing resources (webinar invites, whitepapers and ebooks, case studies, sample videos, blog articles, podcasts, etc.)

Responsibilities

  • Blowing up the phones in a strategic and meaningful way! Working smart with our dials, not a shotgun approach
  • Making an impact through your communications. Show them why we are the best
  • Working directly with prospective clients (law firms) to qualify them for our Programs by learning the basics  and scripts related to value selling

Ready to Get Started? Apply Below